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Privacy Policy

Privacy Policy & GDPR

Last updated: November 12, 2025

M.M BEAUTY SHINE PRO LTD (“we,” “us,” “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website https://chiqualsalon.com/ or use our services (“Services”). By using our Website or Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal data in the following ways:

1.1 Information You Provide Directly

  • Contact details: name, address, phone number, email.
  • Account information: username, password, security questions.
  • Order details: billing/shipping addresses, payment information, email confirmations.
  • Shopping behavior: products viewed, saved, or purchased, loyalty points, reviews, referrals, gift cards.
  • Customer support interactions: messages or comments you send to us.

1.2 Information Collected Automatically

  • Device and browser information, IP address, network information.
  • Usage data: pages visited, clicks, entry/exit pages, timestamps.
  • Cookies, pixels, web beacons, and similar tracking technologies.

1.3 Information from Third Parties

  • Service providers and partners supporting the Website and our Services (e.g., Shopify, payment processors).
  • Third-party advertising networks and analytics services.

How We Use Your Information

We use personal data for:

    1. Providing Services: processing orders, managing accounts, completing transactions, handling returns/exchanges, improving user experience.
    2. Marketing & Advertising: sending product, offer, and service updates; personalizing advertisements and promotions.
    3. Security & Fraud Prevention: detecting, investigating, and preventing fraud, unauthorized access, and other malicious activities.
    4. Support & Service Improvement: responding to inquiries, improving Services, and maintaining business relationships.

Processing is conducted only when there is a legal basis under GDPR, such as consent, contract execution, legitimate interest, or legal obligation.

Cookies and Tracking

We use cookies and similar technologies to:

  • Store preferences and account details.
  • Analyze website usage and improve functionality.
  • Personalize content and advertisements.

Most browsers accept cookies automatically, but you may adjust settings to block or delete them. Disabling cookies may affect Website functionality.

Sharing Personal Data

We may share your data with:

  • Service providers: for IT management, payment processing, order fulfillment, analytics, and customer support.
  • Business and advertising partners: for advertising and services, in accordance with their privacy policies.
  • Affiliates or within the corporate group: for effective business operations.
  • Legal or regulatory authorities: to comply with laws, enforce policies, or protect rights.

We do not share sensitive personal data without your consent.

Third-Party Websites & Links

Our Website may contain links to third-party websites. We are not responsible for the security or privacy practices of these websites.

Child Protection

We do not knowingly collect personal data from children under 13 years old. If you believe your child has provided such data, contact us immediately for removal.

Security & Data Retention

We implement technical and organizational security measures, but no system is completely secure.
Data is retained only as long as necessary for the purposes described, legal obligations, dispute resolution, or enforcement of policies.

Your Rights (EEA Residents)

Depending on your location, you may have the following rights:

    • Access, update, or delete your personal data.
    • Correct inaccurate information.
    • Restrict or object to processing.
    • Data portability.
    • Withdraw consent.
    • Opt-out of marketing communications.
    • Appeal decisions regarding your data.

Identity verification is required to exercise your rights, with the option to designate an authorized representative.

Complaints

For complaints regarding personal data processing:

You may also contact the relevant Data Protection Authority:

International Data Transfers

Your data may be transferred and processed outside your country, including non-EU countries. We use recognized legal mechanisms, such as the European Commission’s Standard Contractual Clauses.

Consent

By using our Website or Services, you consent to this Privacy Policy.

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